HOME  |  DOWNLOADS  |  REGISTER WITH RKG  |  CONTACT US Name            Client Code Account Opening 1. Clarification of products & schemes at the time of account opening Very PoorPoorSatisfactoryGoodVery Good 2. Clarification of documents required to open an account Very PoorPoorSatisfactoryGoodVery Good 3. Clarification of information like User id, Passwords, DP Id, Bank Details etc. post opening of account Very PoorPoorSatisfactoryGoodVery Good 4. Clarification of software installation & it’s usage Very PoorPoorSatisfactoryGoodVery Good 5. Over all experience during account opening process in terms of time & convenience Very PoorPoorSatisfactoryGoodVery Good Trading Trading Software currently used by you (Tick on any one) Odin DietWeb Based 1. Experience in using the trading software Very PoorPoorSatisfactoryGoodVery Good 2. Features in trading software Very PoorPoorSatisfactoryGoodVery Good 3. Speed of bhav updation in trading software Very PoorPoorSatisfactoryGoodVery Good 4. Order Confirmation Speed Very PoorPoorSatisfactoryGoodVery Good 5. Experience with Call & Trade Dealers Very PoorPoorSatisfactoryGoodVery Good Back Office 1. Are the back office reports easy to understand? YesNo 2. Is contract note received on time? YesNo 3. Do you get the margin & billing information via SMS? YesNo 4. Are the funds transferred by you updated on time? YesNo 5. Is the funds payout request processed on time? YesNo Customer Care Service 1. Was your call attended in the 1st time? YesNo 2. Were you able to reach the concerned department without any inconvenience? YesNo 3. Were your queries solved in the 1st Call made by you? YesNo 4. Was the behavior of customer care executive helpful & courteous? YesNo 5. Were you satisfied with the customer care services? YesNo Website 1. How would you rate the design of our website “www.rkglobal.net”? Very PoorPoorSatisfactoryGoodVery Good 2. How do you rate the website in terms of information availability? Very PoorPoorSatisfactoryGoodVery Good 3. Most frequently visited section by you on the website (please name the section in the blank space) Research 1. How would you rate the contents of morning report? Very PoorPoorSatisfactoryGoodVery Good 2. How would you rate the contents of weekly report? Very PoorPoorSatisfactoryGoodVery Good 3. How would you rate the contents of Company report? Very PoorPoorSatisfactoryGoodVery Good 4. How would you rate the contents of Economic report? Very PoorPoorSatisfactoryGoodVery Good 5. How would you rate the presentation of the research reports? Very PoorPoorSatisfactoryGoodVery Good 6. Usefulness of research reports in effecting your investment decisions Very PoorPoorSatisfactoryGoodVery Good Others 1. How would rate your overall experience with R K Global? Very PoorPoorSatisfactoryGoodVery Good 2. How would you rate the products of R K Global in comparison to other brokers? Very PoorPoorSatisfactoryGoodVery Good 3. How would you rate the services of R K Global in comparison to other brokers? Very PoorPoorSatisfactoryGoodVery Good 4. Which word would you use to best describe R K Global? Customer FocusedInnovativeToo big to careUnstable FlexibleMarket LeaderTrustworthyOther FriendlyRevolutionaryValue for Money SEBI Regn. Nos. : NSE INB/INE/INF 230825035    I    BSE INB/INF 010825033     I     BSE INB 011287035     I     MCX-SX INE 260825035     I     NSEL Regn. No. 10910 MCX FMC No.: MCX/TCM/CORP/1606     I     NCDEX FMC No.: NCDEX/TCM/CORP/0942     I     NSDL IN-DP-NSDL-203-2001    I    NSDL: DP ID - IN 302453 (Delhi)     I     IN 302951 (Kolkata) Feedback   |   Testimonials   |   Site Map   |   Terms & Conditions   |   Careers   |   Circulars   |   Disclaimer Terms Of Use    |   Privacy Policy   |   Write to us   |   Investor Grievances   |   Investor Protection Other Links :  RBI  |  NSE   |   BSE   |   SEBI   |   NSDL   |   MCX   |   NCDEX Hits Count : 405 2012 © R K Global. All Rights Reserved Designed, developed and powered by C-MOTS Infotech (ISO 9001:2008 certified)